QILIN, the noble guardian of Four Symbols

★27%WEEKLY BONUS UP TO MYR450

BONUS PERCENTAGE MAX BONUS TO REQUIREMENT
12% MYR 200 12X
15% MYR 250 10X

★DEPOSIT REBATE

0.10% Unlimited deposit rebate once you hit MYR 150,000 Monthly Deposit

★TURNOVER REBATE

MYR 300 Freebet once you hit MYR 25,000 Monthly Turnover

★12REWARDS POINT

500 Rewards Point once you hit MYR 500,000 Monthly Turnover

★UNLIMITED LOSS REBATE

0.10% Unlimited Loss Rebate for all bets made at 12BET. Net loss amount is (Total Loss - Total Winning - Total Bonus claimed) for a particular month.

★PRIORITY ACCESS AND VIP SERVICES

Exclusive VIP site and priority banking services.

★VIP EXCLUSIVE LIVECHAT

Dedicated Live Chat support agents for 1 on 1 service. Login to VIP site and access Live Chat

*[Qilin]VIP - Viva Forever VIP!

  1. What is 12VIP Program?

    12VIP Program is the Loyalty program that allows you to earn exclusive benefits and offers within 12BET. The 12VIP Program membership brings your gaming experience to the next level as your spending will be recognized and rewarded every time.

  2. How to upgrade to Qilin VIP Level

    Qilin is awarded only to invited members. You will now at the very least enjoy the privileges of a Qilin.

  3. How can members redeem their 12Rewards Point?

    12Rewards Point may be redeemed for Free bets, Free spins, gadgets, Luxury product and more in 12Rewards Page.

  4. What if my 12Rewards points are insufficient for a purchase?

    You need to earn enough points to purchase your desired items.

  5. Where can I check my 12Rewards Point balance?

    To check your 12Rewards Point balance, you may login to your banking/12Rewards page

  6. Do 12Rewards Point expire?

    Effective January 1, 2019 your 12Rewards Point will not expire as long as you have at least 1 deposit within last 18 months.

  7. Can I convert my 12Rewards Point into Free bets or Free spins? 

    Yes, you may convert your points to free bets or Free spins via 12Rewards page.

  8. How do I update my account information and communication preferences?  

    Visit 12BET and update your details in account management

  9. Is VIP Loss Rebate & Deposit Rebate subjected to any Turnover?

    All VIP Loss Rebates & Deposit Rebates are subjected to 1 time wagering in any 12BET products.

  10. Who can I contact for assistance?

    You may email us at [email protected]